Bread Crumb Link
 Cougar Charm

Cougar Charm

 Maintained by:
 Italian Charms including Custom Made Items, Starter Bracelets, Watches, Phone Dangles, Key Rings, Necklaces, Gift Boxes and Costume Jewellery If you can't find a particular Italian charm, please ask. We will do our best to get it for you! !!! POSTAGE CHARGED PER ORDER NOT PER ITEM !!!

What are Italian Charms?       Making Multiple Purchases       F A Qs       Contact Details       Ideas for your Bracelet       Shop Home Page

Shop search

Shop categories

Shop pages

  • F A Q
Postage & Payment

UK - Payments can be made by PayPal, Postal Order or Cheque.

International - Paypal only please.

Please note - We do NOT accept US money orders or cheques as we cannot cash them in the UK!

Our postage rates for charms are -

£1.10 for UK.

£2.00 for Europe

£3.30 Worldwide including USA.

Each additional item goes free when paid for together excluding custom made watches

We always get confirmation of posting from the Post Office and we are not responsible for items delayed or lost in the post. We are happy to send by "Signed For" delivery at an extra cost of £1.00 for UK customers. International customers - Please contact us for cost

Returns accepted within 14 days. Buyer to pay return postage. Please Note - Custom Made items can only be returned if faulty. We always endeavour to provide the best customer care. Please email us if you have any problems or queries. cougarcharm@btinternet.com


Frequently Asked Questions

What are Italian Charms?

Italian Charm bracelets are Modular, you can add or remove charms simply and quickly. Once you get the "Knack" it is easy.

For more information see our shop page What are Italian Charms?

What are your UK Postage and Packaging fees?

We only charge postage once for as many charms as you like. The cost is 85p which includes 1st Class large letter postage plus a padded envelope, packaging for the charms and printing costs. We do advise that when buying custom made charms they are paid for separately as they can take up to 28 days to arrive. Custom made watches are sent directly from our supplier and can take 14-28 business days

For Information on combined postage see our shop page Making Multiple Purchases

Do you post Worldwide?

All charms and most other items can be sent Worldwide. We charge £1.00 to Europe and £2.00 to the rest of the world.

How soon will I get my order?

We post orders out every weekday and aim to send your order the day it is paid for. You will receive an email telling you your order has been posted.

Custom made charms can take up to 28 days to arrive from the supplier and will be posted the day they arrive with us.

I have paid by e-cheque, why is it taking so long to post my order?

Paypal e-cheques can take 10 days to clear, your order will not be posted until then. You will receive an email from Paypal the day it clears and an email from us the day we post your order.

What brands are your Charms?

We use a number of different suppliers but all are high quality. Our Charms are 9mm and interchangeable with all other makes of 9mm Italian charms, including Nomination and Zoppini.

I have another question or problem that is not listed!

Customer service is very important to us, if you have a problem please let us know BEFORE leaving feedback. You can contact us through the "contact seller" button on any of our listings or by email at Cougarcharm@btinternet.com