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| Q:What is your return policy? |
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| A:Returns should be sent back within 7 days. Buyer is resposible for returning item sealed in its package in unused condition.
Should there be any problem or query please do not hesitate to let us know so that we can resolve it - Thanks |
| Q:Do you combine shipping? |
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| A:Yes, shipping is automatically combined on multiple orders. Although sometimes it may be more economical to Ship Larger items or items which require Recorded delivery separately. |
| Q:When can I expect my order to arrive? |
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| A:Items are dispatched within 1 - 3 days of cleared payments.
Delivery depends on the service used e.g.Recorded, Standard parcels (see Post Office delivery)other courier e.g. D.H.L.
I have no control over the length or time carriers take to deliver. |
| Q:How much is the Shipping and Handling Charge? |
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| A:This will depend on Item weight and size and your Location. However I try to keep cost down to a minimum to pass on the saving to buyers. |
| Q:Do you ship internationally? |
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| A:Yes. Please email for International Shipping Cost. |
| Q:How do I Know when my order has been sent? |
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| A:I always send a Dispatch Notification through ebay when your item has been sent.
Please see my feedback message I will contact you if there is a delay receiving Feeback to ensure it has been deliverd. |
| Q:I have not received my order what shall I do? |
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| A:I always have a certificate of posting so if the item does not arrive please let me know.
The post office requires 15 days to pass before a claim can be made this is to allow for non-deliveries to be returned to sender |
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