Postage
> We ship out all items within 48 hours of receiving cleared payment (this will take at least 3 working days for Cheques)
> Items are sent Royal Mail Recorded or Special Delivery
> Overseas shipping is via International Signed For
> We always obtain a tracking number, please be patient if your items are delayed by Royal Mail
> In the event your item is lost in the post, please wait 15 working days for claim to be processed with Royal Mail

Returns
> We accept returns within 14 days of receipt
> Items must be in condition as received, with tags and packaging where appropriate and sent via traceable means
> We DO NOT refund postage unless a fault has occurred on our part

Contact
> Please contact us using the eBay message system