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flash drive

Memory Card

DSLR

OEM Battery

Frequently Asked Questions
 Q: Is this item brand new or refubished?
  A: All items are brand new, never been used and not refurbished.
 Q: Could you mark the item as gift?
  A: Yes, we can. (Please refer to our policies "Import Tax/VAT/Fee/Duty").
 Q: Are any products counterfeited?
  A: No, all products are genuine. All products ship with their original packaging, instructions, and certificates. We do NOT sell imitations.
 Q: Can I change the shipping address after purchase?
  A: Item(s) will be shipped to your shipping address in Paypal ONLY. Other address is unacceptable. Please update your shipping address in Paypal before purchase.
 Q: What kinds of payment method do you accept?
  A: We accept payment via Paypal. We accept Credit Card and Bank Transfer via Paypal.
 Q: Do you accept Bank Transfer?
  A: We accept direct bank transfer via eChecks. eCheck is a service provided by Paypal, its secure,easy,and fast.An eCheck is an electronic funds transfer that withdraws money directly from your bank account.It's just like writing a check, only it is done electronically.
 Q: I haven't received my item after the expected delivery day.What should I do?
  A: Please send message to us via ebay with your full name and item number. We will get back to you asap.
 Q: I found faults of my item, What should I do?
  A: Please send email to returns@citiwide-online.com with your full name and item number. We will get back to you asap.
 Q: When will you ship my item?
  A: We are trying to shorten the whole procedure. Item will be packed within 3 BUSINESS Day. If an item is temporarily out of stock, you will be informed asap.
 Q: Do you offer discount in combine shipping?
  A: Our prices are always lower than other competitors. We feel terribly sorry that we do not accept bargain.