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| Q:When can I expect my order to arrive? |
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| A:A confirmation email will be sent to you once we receive your payment. Please reply and confirm your shipping address and phone number.
We will ship the item within 1 business day after you confirmation letter has been received.
Air Mail: 6-8 working days.
EMS / DHL / UPS: 3-5 working days. |
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| Q:Is this item brand new or refubished? |
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| A:All items are brand new, never been used and not refurbished. |
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| Q:Could you mark the item as gift? |
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| A:Yes, we can. (Please refer to our policies "Import Tax/VAT/Fee/Duty"). |
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| Q:Where do you ship? |
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| A:We ship anywhere worldwide except to China. |
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| Q:Are any products counterfeited? |
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| A:No, all products are genuine. All products ship with their original packaging, instructions, and certificates. We do NOT sell imitations. |
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