PAYMENTS & POSTAGE
Immediate payment for item(s) ordered please. Paypal Only.
Normal business hours 9am - 5pm Monday - Friday. Orders dispatched Mondays to Fridays.
INTERNATIONAL BUYERS PLEASE NOTE:- Any INTERNATIONAL ORDERS £16.00 & OVER in value MUST BE SENT by Royal Mail International Signed which currently will cost £8.99.
FOR MULTIPLE ORDERS (UK) - Please request invoice or total from the seller, if Royal Mail Signed For or Special Delivery (as optional extra charge) is required.FOR MULTIPLE ORDERS (INTERNATIONAL BUYERS) - Please request an invoice or total from the seller.
Orders are usually dispatched Mondays to Fridays (working days), once cleared payment is received...except for Bank Holidays & extra holidays as & when we notify our customers on our eBay Shop website.
Royal Mail Signed For & the Special Delivery Next Day Services
for UK available at extra charges.
Special Delivery Next Day Service - is only offered Mondays-Thursdays, as Royal Mail charge more if parcel is delivered on a Saturday. When requesting Special Delivery Next Day service remember that jewellery orders have to be processed & checked before posting, so these special orders must be placed before 1pm as the last post at our local Post Office is 4pm.
PROOF OF POSTAGE WILL ALWAYS BE OBTAINED AND KEPT FOR ALL JEWELLERY ORDERS.
Please note that we, as sellers, cannot be held responsible for delivery times or postal delays with the carriers used. Delivery times etc. are provided by the carrier, and exclude weekends & Bank Holidays, & may vary with package destination, particularly during peak periods & Bank Holiday periods. Once posted goods are in the hands of Royal Mail & other Postal/International Postal Services. We always obtain a proof of postage receipt from the Post Office.
REFUNDS & EXCHANGES
If for any reason you are not satisfied with the item - we are happy to give a full refund or an exchange given if item returned within 30 days of receipt. They must be returned unworn (unused), well packaged & in their original resaleable condition with gift box & organza bag. Buyer is responsible for all return postage costs. We strongly advise that all returned items should be sent back by a trackable postal service. You must contact us first before returning any items to us.
* A Last Little Message to our customers * ~ Please remember that the photographs are not to actual size/scale for the items - they are close up photographs to show all the gorgeous details of our handcrafted jewellery - so do please check measurements against a ruler/tape measure before purchasing. Measurements given in all item descriptions. Many thanks for your interest in our eBay Shop - HAPPY SHOPPING! xx.