Goods are sold in many cases less than half the current RRP due to them being end of line, end of season clearance, ex-display and return stock in full working order.
They are mainly still in original packaging and often returned due to customer change of mind. In some cases they could have been removed from packaging but in many cases they have not been opened. Packaging can sometime be damaged due to removal of labels & transportation etc...
On occasion some general fixings are mixing but these can be purchased from local DIY stores... Instructions can often be missing but we will always try to assist over the phone.
We will always try to note any obvious damage but this is not always possible due to the size of goods. WE WILL NOT REFUND ITEMS FOR MINOR MARKS & DAMAGE AS THEY ARE NOT SOLD AS BRAND NEW... IF YOU ARE NOT HAPPY ABOUT THIS POLICY THEN PLEASE DO NOT BUY... this is the reason for amazingly low prices, you can return your item within 7 days, but only at your own cost if required.
Our Photos are mainly stock photos and NOT that of the actual item!
We only except the following methods of payment
Credit Card +3% surcharge (call 01933 411999)
Debit Card (call 01933 411999)
Cash on Collection - Please use buy it now and select collection in person
As with All carriers, delivery is 99% of the time as promised however we cannot be in anyway held responsible for late / part delivery of an item. Please check the items upon delivery before signing. If the box shows signs of damage please refuse items. ALL deliveries via Parcelforce are FULLY TRACKABLE & will require a signature upon delivery.
We are a family run business specialising in the sale of end of line, end of season clearance, ex-display and return stock in full working order. There are many reasons why customers return products to the major high street retailers such as slight scratches/marks, wrong size, used once and returned. Many products are returned simply because customers change their mind. We have a Large Shop in Northampton and invite you to visit us to see our hundreds of items that do not always make it on eBay.
We are able to check and refurbish the products if necessary so that they are in full working order and available at bargain prices to our customers.
We describe our products as accurately as possible and highlight any defects that we are aware of. We do not offer a guarantee but will provide a full refund within seven days if you are not fully satisfied. The buyer must pay return postage.
We also sell on stock that may be faulty so that customers can make even more savings if you have the knowledge to repair. Some of these products may be repairable but we may not have the expertise to do it.
Our stock changes on a daily basis and at times we may remove items from eBay to cover in store orders… we advise you to order fast to avoid disappointment!
If you bid then we expect you to buy. Sales must be completed within 5 Days, or we reserve the right to cancel and relist the item.
Exchanges / Refunds on BRAND NEW items will be given as long as they are returned unused, without alteration or tampering and in the condition they were received, buyer must notify us within 48 hours of receiving item and must be returned with 7 Days. Retailer Returns are as per the listing
All goods must be inspected on arrival and then signed for appropriately (Any damaged items / boxes must be signed as damaged). When returning any items back to us any delivery costs incurred must be paid by the buyer. Additionally, our postage costs will be deducted from any amounts refunded. Please note, any mattresses that have Been opened or slept upon are non-returnable due to hygiene reasons.
Please email for a RETURN NUMBER as failure to provide this may slow down refund process.
For customer Services & Payments call 01933 411999 you can also message us directly through ebay.
Shop: 1-9, Overstone Rd, Northampton, Northamptonshire NN1 3JL - 01604 239864 Open Monday - Saturday 9am - 5.30pm
If you would like to collect from our warehouse we are happy for you to do so but we do advise you call first to pre-arrange a suitable time to avoid diaspointment.
Factory 2, Plot 5 Sanders Lodge Industrial Estate, Rushden, Northants NN10 6BQ. 01933 411999
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