`No quibble` 30-day return policy

We offer a no quibble 30-day return policy on items purchased by retail customers. If you are not 100% happy with the product please return it to us with proof of purchase within 30 days from date of dispatch and we will refund you in full, including original postage. This may take up to 14 days after receipt of your item. The item must be returned unused, unopened and in the condition it was delivered to you. You are liable for return postage. Your Statutory rights aren't affected.

Money Back Guarantee

Your satisfaction, feedback and repeated business are extremely important to us. Please contact us if you are not happy with your purchase in any way. However small the problem may be, we guarantee that we will solve the problems to your full satisfaction or your full money back, no questions asked. We prefer to be contacted by email at ebayquestions@llexeter.co.uk where we'll guarantee a swift response during our business hours (9am to 5pm Monday to Friday excluding Bank Holidays).