Our products are shipped by either Royal Mail 1st Class Recorded or Parcelforce, depending on the weight of the goods. Both services will require a signature on delivery.
Parcelforce will attempt to deliver on two occasions. Please note a surcharge will be made if goods need to be resent.
Although we are sure you will be highly delighted with your purchase, we will accept returns within 14 days of receipt. Please contact us by e mail firstname.lastname@example.org or telephone to confirm your wish to return.
All returns will exclude the original shipping costs and the buyer will be required to pay the costs to return the product, unless it is faulty.
All goods must be returned unopened in the original packaging in a re-saleable condition. Please enclose the buyers full name and address with the returns and we recommend that you obtain proof of posting.