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Delivery

Delivery Charges & Despatch Time

Delivery charges within the UK mainland:

The majority of the items we sell include free delivery within the UK mainland.

Delivery charges to Highlands & Islands:

Please use the postcode checker within the eBay listing for the price of delivery to your location. Delivery to Highlands and Islands starts at £7.

We cannot ship any televisions over 22” to Islands, which includes Northern Ireland and Channel Islands.

International Delivery details:

Sorry but we only deliver within the UK mainland, Highlands and Islands.

Despatch time – 1 working day on all orders

eBay will send a confirmation email to you once your purchase has been shipped, order received after 8:00am will be shipped the following working day.

Delivery times: Monday – Friday 8.00am - 7.00pm (excluding public holidays)

Saturday delivery starts at £7 please contact our customer support team via eBay for further information on this.

Each eBay listing states the delivery company used.

DPD courier delivery times

DPD Delivery time for UK mainland:

24 hour service (does not include weekends/public holidays)
Total estimated time to your door: 2 working days

DPD Delivery time for Northern Ireland:

48 hour service (does not include weekends/public holidays)
Total estimated time to your door: 3 working days

Tracking your parcel:

With items sent via DPD courier we are unable to specify an estimated time before the day of delivery, however DPD does email our customers the tracking information by the morning of the delivery date, so you can get an estimated delivery time.

Action Express courier delivery times

We use Action Express courier for delivery of all 32” – 60” TV’s sent within the UK mainland.

Delivery time for UK mainland:

24 hour service (does not include weekends/public holidays)
Total estimated time to your door: 2 working days
Delivery times: Monday – Saturday 8.00am - 5.00pm (excluding public holidays)

Action Express can deliver at anytime between 8 - 5 so it is best to be in on the day of delivery.

Royal Mail 1st Class + Royal Mail 1st Class Recorded deliveries within the UK mainland:

  • Despatch time – 1 working day
  • Total time to your door: 2 - 4 working days (estimate)
  • Delivery times: Monday – Saturday 8.00am - 5.00pm (excluding public holidays)

Royal Mail 1st Class + Royal Mail 1st Class Recorded deliveries to Highland & Islands:

  • Despatch time – 1 working day
  • Total time to your door: 2 - 5 working days (estimate)
  • Delivery times: Monday – Saturday 8.00am - 5.00pm (excluding public holidays)

With Royal mail items we are unable to provide an estimated delivery time slot.

Delayed & Missing Deliveries

  • Please allow time for an item to be delivered (as per the delivery times stated). If an item is taking longer than estimated please contact our customer service team and we will assist with this.
  • Please understand that it is very important to provide the correct address prior to sending payment. Please double check the address as we cannot be held responsible for items that are delivered to an incorrect address or lost due to an incorrect address being provided.
  • In the event where delivery fails a number of times, the courier will return the parcel to us. We will contact you to re-arrange delivery.
  • Please understand that extreme weather conditions can sometimes delay deliveries.