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campertronic Profiles
Welcome to Campertronic - the home of all things campervan, inside and out
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Customer Services

If you need help with an order, contact our friendly customer service team. We're ready to assist you!

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Delivery Info

We accept Paypal as our preferred method of payment, by we can also take cards if required. While there is no charge for a debt card transaction, a charge of 2.5% of the total transaction will be charged for credit card transactions. We do not accept American Express.

If you are collecting your item(s) you are more than welcome to pay by cash on collection.

Payment is expected within 48 hours of an auction end, unless by prior arrangement.

Non paying bidders will be pursued for fees and charges if an item remains unpaid for ten days.

Returns:

We offer a 14 day no quibble returns policy from the date you receive your item, in accordance with Distance Selling Regulations.  All that we ask is that the item is returned to us in its original unused condition.  (We accept you may need to open packages to check items.)
If you wish to return an item, please send us an Ebay message (not email) and enclose your address and eBay username. This will ensure that we can process your return as quickly as possible.
If you return an item because you have changed your mind, you will be liable for all postage charges.

If you receive a faulty item please notify us within 14 days via eBay messages only. We will then authorise the return and provide you with a return label.
This does not affect your statutory rights.