Here are some of our most frequently asked
questions.
Q: What payment methods do you
accept ?
A: We accept Paypal, UK Postal orders, Bank transfer, UK Personal
cheques & Credit Cards via Paypal (no paypal account required)
Q: How many letters can I use
for a message ?
A: We generally say 42 characters, as if more, the text may be reduced
in size.
Q: Can I send my own image for
you to make a clock from ?
A: Yes, and we do so frequently, just purchase a 'Photo Gift CD Clock'
and send your image/Photo to our e-mail address as an attachment.
Q: Do you use sticky labels on
your clock faces ?
A: No, Never, We use state of the art 'Direct to disc' printing, much
like a retail CD/DVD you may already own.
Q: What is your return policy ?
A: If you are not completely satisfied with your purchase, simply
return within 14 days for a replacement or refund. If Item is faulty,
We will replace immediately upon return of faulty item.
Q: I run a club/organisation,
can you supply a bulk order with our logo and message on ?
A: Yes, not a problem, we accept bulk orders up to a maximum of 60
items.
Q: When can I expect my order to
arrive ?
A: Our items are normally mailed within 24 hours of payment being
received. Our express worldwide delivery is currently averaging 3-5
days.
Q: Do you ship internationally ?
A: Yes, We ship to the UK, USA, Oz & Worldwide.
Q: Will my item be properly
packaged ?
A: We only use the best packing supplies available, each item is bubble
wrapped and individually boxed before mailing.
Check out our ebay shop for a
huge choice of other designs.
Thanks
for looking.
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