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CROWN CATERING LOGISTICS LTD

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 Looking for that individual and unique Christmas present, or planning the Christmas party of all parties? Then why not consider Crown Professional products to help your party stand out from the others?! We have an extensive range of quality products to cook and serve your food safely and hygienicall

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General Interest
PAYMENTS & POSTAGE
PAYMENTS - WE NOW ACCEPT CREDIT OR DEBIT CARDS. Also via paypal, personal cheque and postal order. DON'T FORGET - AS MANY ITEMS AS YOU WANT FROM OUR SHOP FOR JUST £7.00 CARRIAGE. GOODS NORMALLY TAKE UP TO 7 WORKING DAYS TO ARRIVE. PLEASE PROVIDE US WITH A DELIVERY ADDRESS WHERE SOMEBODY WILL BE AVAILABLE TO ACCEPT THE GOODS. THE £7.00 COVERS DELIVERY TO ENGLAND WALES & THE SCOTTISH LOWLANDS. DELIVERIES TO SCOTTISH HIGHLANDS / IRELAND / N. IRELAND / OFFSHORE ISLES, PLEASE ASK FOR QUOTE. Refunds policy for sales to UK customers: If you are unhappy with your purchase from us you have the following options. 1. Return the product at your cost to us within 7 days of receipt. If you do this, and the goods arrive back here in the same condition that they arrived with you, we will make a complete refund to you of the goods and our original carriage charge to you, no questions asked. 2. Ask the goods to be collected within 7 days of receipt, for whatever reason. We can arrange collection from you through our courier, once they arrive back, if they are in the same condition as they arrived with you, we will make a refund to you, no questions asked. Important: As noted above, the goods need to come back to us in the same condition as arrived to you. If the goods come back to us and they are not packaged correctly to survive the transit in return to us, we reserve the right to deduct damage value from your purchase. After 7 days from receipt of goods. We may accept goods back after 7 days for a partial refund. This refund will not include the carriage costs paid by you, and we will charge you a reasonable admin fee for us processing the goods returned. This normally makes up approx. 20% of the value of the goods as we have costs to bear for taking stocks back and then reselling them. Please call us to discuss.
Frequently Asked Questions
 Q: What is your return policy?
  A: BUYER MUST PAY TO RETURN ITEM AND WE RESERVE THE RIGHT TO REFUND THIS BACK.
 Q: Do you combine shipping?
  A: YES, YOU CAN BUY AS MANY OF OUR PRODUCTS AS YOU WANT FOR THE ONE DELIVERY CHARGE.
 Q: When can I expect my order to arrive?
  A: WE SAY UP TO 7 WORKING DAYS TO COVER US, BUT IF YOU NEED AN ITEM QUICK WE CAN NORMALLY GET IT TO YOU FOR WHEN YOU WANT IT.
 Q: How much is the Shipping and Handling Charge?
  A: £6.00 DELIVERY
 Q: Do you ship internationally?
  A: ONLY IF BUYER ASKS FOR A QUOTE ON DELIVERY COST AND PAYS THE FULL AMOUNT.