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SHIPPING
INFORMATION
We like our customers to be able to make an
informed decision on their purchases, and this includes the method of shipping.
Ebay do show various shipping times for different methods of shipping, however
these cannot always be relied upon.
We use Royal Mail for the bulk of our items and the speed
of delivery varies from service to service both UK and Internationally. There
are varying weight limits to take into consideration. In general, we are able to
combine shipping for most of our items, however on some occasions this may not
be possible due to those limits. Please read our information below, provided by
Royal Mail.
UK Shipping Methods
Royal Mail 1st Class - This is the cheapest method
of shipping that we offer and in general, we use this for smaller, less
expensive items. Delivery times are estimated at 1-2 days, though during peak
periods such as Christmas, this can be slightly longer.
Royal Mail 1st Class Recorded Delivery - We offer
this service as an addition to First Class for a slightly more secure delivery.
The additional benefits this provides include a tracking number and signed for
delivery. Tracking is only available after the item has been signed for and
doesn't increase the speed of delivery. Royal Mail estimates are 1-3 days. Peak
times such as Christmas can extend delivery times. Customers should be aware
that if a signature is not available, the postman can leave your item with a
neighbour, or in a "safe place" previously agreed, and will leave a "while you
were out card" detailing where the item has been left.
Royal Mail Special Delivery Next Day - This service
is a guaranteed Next Day signed for and tracked service. Once we dispatch the
item, you can expect to receive your item by the following working day.
Deliveries are attempted at any point up to 1pm. In the event that the customer
cannot be available to sign for the item, your delivery will be returned to the
sorting office and a "while you were out" card left.
The additional benefits to this service above and beyond Recorded Delivery are
that the tracking provided is provided at every stage of the journey, we retain
a tracking number with which to track the item. Next Day delivery guaranteed by
Royal Mail. There are also additions to the Special Delivery service that
guarantee deliveries before 9am on the next working day, and on Saturdays.
However these services incur extra charges over Next Day deliveries. We
generally use Special Delivery for items weighing under 2kg as above this level,
delivery becomes expensive at close to £20 for up to 10kg.
International Shipping Methods
Royal Mail Airmail - Used most frequently for items
up to 2kg. This service is not tracked or signed for and delivery estimates are
3-5 days
Royal Mail Airsure - Used for more expensive items
up to 2kg, this service is tracked internationally to point of delivery, with
delivery estimates of 2-4 days. Requires a signature at the point of deliery.
Available only to certain destinations, so if this service is required, you will
need to enquire if your destination is covered.
Royal Mail International Signed For - Used for more
expensive items, this service is tracked to UK boundaries. Requires a signature,
delivery estimates are the same as Airmail at 3-5 days.
We hope that you find this information useful in making
any purchase from our shop, if any further details are required, please contact
us by telephone or e-mail.
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