you must contact us before sending an item back in order for us to arrange a return.
you must keep a proof of posting for all returns.
Please email us directly via the original product's eBay listing so that eBay will automatically include the item details with your message. If you can't find this then email us directly using eBay Messaging via our Contact Page. Please do not e-mail directly or telephone as these may be missed, and your concern is important to us.
Please be aware that the buyer assumes all responsibility for return postage costs unless the fault is mine.likewise for replacement items, unless the fault is mine the buyer will be responsible for the postage.
Please contact me before buying if you are not sure of sizing as it can vary between brands.
refunds cannot be given on underwear for hygiene reasons so please be sure to order the correct size.
refunds will only be given when the returned item has been received by me,
and found to be in a resellable condition.