/100% money refund or free exchange, if you are not happy with the item/
At CLUB-STER, we strongly believe that customer satisfaction is of the utmost importance,
so if on receipt of your item you are unsatisfied, please do not hesitate to contact us.
We will always try to rectify any problems.
Please remember in leaving negative/neutral feedback everybody loses.
Please contact us through eBay to see if we can resolve your issue!
We are convinced there is a positive solution to every problem,
as long as both parties are looking for it!
- REPLACEMENT / REFUND POLICY -
If you wish to exchange your item or receive a refund for any reason, please complete
the following 'Replacement/Refund Form'
In case of any manufacturing defects, please also take photos of your item
and include them in your email.
- RETURN POLICY -
Also, in line with our policy and trading law we operate a 14-day no questions asked return policy.
The returned goods must be complete - no signs of being worn. Covering of the postal costs is agreed on a case-by-case basis.
Please fill out the above 'Replacement/Refund Form'
and ship it together with your goods to the following address:
We guarantee the repayment of the full cost of the returned goods.