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 CLASSICONA

CLASSICONA

 Maintained by:
 CLASSICONA OFFICIAL DISTRIBUTORS OF CONA,YAMI,OCAREE,HARIO & ZASSENHAUS PRODUCTS. SUPPLYING SYPHON COFFEE MAKERS AND ALL THE SPARES AVAILABLE INTERNATIONALLY!

CLASSICONA

INTERNATIONAL PURVEYORS OF FINE

SYPHON COFFEE MAKERS & SUNDRIES.

FOR FREE NO OBLIGATION ADVICE ON ANY OF OUR EBAY PRODUCTS EMAIL US AT

INFO@CLASSICONA.COM

 

CALL US TODAY TELEPHONE

UK 01483 236572

INT 00441483 236572

UK OFFICE HOURS

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  • FREQUENTLY ASKED QUESTIONS
PAYMENTS

CARD PAYMENTS

SIMPLY EMAIL US WITH YOUR ITEM NUMBER AND AMOUNT TO PAY AND WE CAN SEND YOU

OUR MERCHANTS SECURE

CARD TERMINAL TO PAY 

 MOST CARDS

ACCEPTED

NO PAYPAL ACCOUNT NEEDED...EMAIL

 PAYMENTS@CLASSICONA.COM

OR CALL 01483 236572 UK

0044 1483 236572 INT

OPEN 7 DAYS

09.00-21.00 HRS

 

  
Frequently Asked Questions
 Q: What methods of payment do you accept
  A: WE ACCEPT PAYPAL PAYMENTS. WE CAN SEND YOUAN E INVOICE TO PAY BY CARD ( WITHOUT A PAYPAL ACCOUNT. WE CAN ACCEPT BANK TRANSFERS FROM YOUR BANK. SEND US A MESSAGE AND WE CAN SEND YOU THE INFO YOU NEED. ALL BANK CHARGES FROM CUSTOMER BANK ARE THE CUSTOMERS RESPONSABILITY.
 Q: What is your return policy?
  A: IF AN ITEM IS INCORRECTLY ADVERTISED OR FAULTY YOU CAN RETURN THE ITEM WITHIN 14 DAYS OF ITS ARRIVAL AT YOUR DELIVERY ADDRESS. ALL REFUNDS ARE RETURNED BY THE SAME METHOD OF PAYMENT AS MADE ORIGINALLY IN MOST CIRCUMSTANCES. RETURN POSTAGE AND INSURANCE FOR YOUR RETURN ITEM MUST BE PAID BY THE CUSTOMER AND RETURNED IN ITS ORIGINAL PACKAGING.
 Q: Do you combine shipping?
  A: YES WE CAN COMBINE SHIPPING ALL WEIGHTS FOR THE U.K. AND UP TO 2 KILO FOR OUR INTERNATIONAL CUSTOMERS. EMAIL US FOR AN EXACT FIGURE..SEND US A LIST OF THE ITEMS YOU ARE MULTI PURCHASING.
 Q: When can I expect my order to arrive?
  A: ALL ORDERS ARE USUALLY MAILED WITHIN 24 HRS OF CLEARED PAYMENT EXCEPTING BANK HOLIDAYS AND NON WORKING DAYS. UK USUALLY WITHIN 2-3 DAYS INTERNATIONAL 7-10 DAYS THESE TIMES ARE ESTIMATED AND APPROX.
 Q: How much is the Shipping and Handling Charge?
  A: NATURALLY THESE CHARGES VARY AND YOU CAN FIND ALL SHIPPING COSTS ON OUR LISTINGS. ALL P&P CHARGES INCLUDE INSURANCE BY US TO REPLACE DAMAGED ITEMS FREE( ANY DAMAGES MUST BE REPORTED ON THE DAY OF ARRIVAL BY EMAIL CLASSICONA@AOL.COM
 Q: Do you ship internationally?
  A: WE SHIP TO ANY COUNTRY IN THE WORLD.
 Q: Do you accept cheques as a payment method?
  A: NO WE DO NOT ACCEPT CHEQUES. BUT WE CAN ARRANGE BANK TRANSFERS OR CARD PAYMENTS
 Q: What methods of payment do you accept?
  A: PAYPAL. BANK TRANSFER ( SEND US A MESSAGE AND WE CAN SEND THE NUMBERS YOU NEED FOR BANK TRANSFER. CREDIT CARD & DEBIT CARD BY TELEPHONE .CASH ON COLLECTION. CREDIT OR DEBIT CARD BY E INVOICE WITHOUT A PAYPAL ACCOUNT.
 Q: How do you get my item to me without damage?
  A: WE DOUBLE BOX THE MAIN GLASSWARE FOR SAFETY. ALL PACKAGES ARE PRO PACKED
 Q: What happens if it arrives damaged?
  A: SIMPLY REPORT THE DAMAGE ON THE DAY OF ITS ARRIVAL. FREE REPLACEMENTS ARE SENT WITHOUT QUIBBLE NO CHARGE IS MADE FOR ANY FURTHER POSTAGE COSTS WE MAY ASK FOR PROOF OF DAMAGE BY EMAIL ( PICTURES ETC)
 Q: What happens if I need help with the item I have purchased?
  A: SIMPLY EMAIL US CLASSICONA@AOL.COM AND WE CAN ASSIST YOU. WE TRY AND ANSWER EMAILS IMMEDIATELY OR AT LEAST WITHIN 24 HRS