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RETURNS POLICY

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RETURNS POLICY

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PLEASE FOLLOW THESE SIMPLE GUIDELINES WHEN RETURNING ITEMS TO US.

 

  • PLEASE REQUEST ALL RETURNS THROUGH EBAY

 

  • ALL GOODS MAY BE RETURNED TO US WITHIN 7 DAYS OF YOU RECEIVING YOUR ITEM.

 

  • IN THE UNLIKELY EVENT THAT WE SEND YOU A DEFECTIVE OR INCORRECTLY SUPPLIED ITEM WE WILL EITHER REFUND YOU IN FULL INCLUDING DELIVERY COSTS OR EXCHANGE YOUR ITEM AND COVER THE POSTAGE COSTS OURSELVES. PLEASE MAKE SURE YOU INFORM US OF RECEIVING A DEFECTIVE OR INCORRECTLTY SUPPLIED ITEM WITHIN 24 HOURS OF RECEIVING THE ITEM.

 

  • CORRECTLY SUPPLIED ITEMS THAT ARE BEING RETURNED TO US MUST BE RETURNED WITHIN 7 DAYS OF YOU RECEIVING YOUR ITEM, IN THE SAME CONDITION AS WE SUPPLIED THEM TO YOU.

 

  • WHEN RETURNING ANY GOODS TO US FOR WHATEVER REASON, PLEASE MAKE SURE THAT YOU RETURN YOUR ITEMS TO US IN THE SAME CONDITION THAT WE DISPATCHED THEM TO YOU, UN-USED, WITH ALL OF THE SAME RETAIL PACKAGING, PAPERWORK AND TAGS / LABELS IN PLACE. NO MAKE UP MARKS, PERFUME OR SMOKE ODOURS E.T.C.  ANY ITEMS RETURNED TO US THAT ARE NOT IN THE SAME CONDITION AS WE DISAPTCHED THEM TO YOU WILL BE REFUSED.

 

  • WHEN RETURNING ITEMS POSTAGE AND PACKAGING FEE'S WILL NOT BE REFUNDED UNLESS RETURNING AN ITEM THAT IS FAULTY OR A WRONG ITEM.

 

  • IF REQUESTING AN EXCHANGE FOR A CORRECTLY SUPPLIED ITEM, AN SMALL POSTAGE FEE WILL REQUIRED WHEN SENDING OUT YOUR EXCHANGE ITEM.

 

PLEASE FEEL FREE TO CONTACT US WITH ANY QUERIES YOU MAY HAVE.


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