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Free Delivery

Delivery is free, we do not charge extra. All items are insured and we supply tracking for all orders in your despatch email. 99% of all orders are despatched same working day if your payment is received by 3PM on a working day. Please click on the Delivery Times link at the top of the page for more information. We only deliver to the UK. We do not deliver to Jersey or Guernsey or BFPO.

Payment Options


Phone 08443 511050

We accept credit and debit cards over the phone, PayPal, Cheques, Bank Transfer and cash at the bank. Please allow 5 working days for cheques to clear.

Credit Cards
Please call 08443 511050 to pay by credit or debit card over the phone. You can pay by Visa Credit Card, Visa Debit Card, Master Card, Solo, Maestro and Electron.

Frequently Asked Questions


Frequently Asked Questions

 

If you have any questions not answered on this page please click on the Ask A Question link on the item page or send an email direct to us at  sales@cesis.co.uk  and include a product code or eBay number if you are asking about an item listed on eBay.
 

Click on the links below to go to the answers:

How Do I Contact CESIS
Can I call you and pay over the phone
When will I receive my order
Do you have a web site
Are there any hidden costs
Do you charge VAT, do you add it on
Can you deliver to my work address or to a friend or relative
Do you deliver outside of the UK
What happens if I miss the courier or the postman
Is this item brand new
Where do you obtain the items you sell
What are your contact details



 

 
How Do I Contact CESIS
Please click here to view our contact details for email, phone and post or see the info at the bottom of this page.
 

Can I call you and pay over the phone
Yes, to pay by credit or debit card over the phone please call 08443 511050
Monday to Saturday 9.00 to 6.00

 

When will I receive my order
Please click here to visit our delivery information page. Many items are delivered next working day but this does depend on the item ordered, the method of delivery and the day of the week you pay for your order. If you are not sure when your order will be delivered please contact us. If you need a timed delivery please email us for more information.

 
Do you have a web site
Yes we do have a web site with even more products here.  Our web site is PCI DSS approved and is backed by the 3D Secure programme. This means that your personal data is secure and kept private at all times. You can also order products you see on our web site over the phone.
We are also on Twitter here and we will be featuring on Facebook in the near future.
 
Are there any hidden costs
No, you only pay the costs shown on the page. They are the cost of the item and a delivery charge if stated. 
 
Do you charge VAT, do you add it on
VAT is already included in the price.  When you bid on auction items your bid includes the VAT. When you use Buy It Now the price already includes the VAT.  You do not need to add VAT on top.  If you require a VAT receipt in addition to your normal receipt please email us.
 
Can you deliver to my work address or to a friend or relative
Yes, if you use PayPal to pay for your order we will deliver to the address you provide on the PayPal payment page. PayPal allows you to use any delivery address. Type the address in the delivery address box and we will deliver your order to that address. If you call us and pay by card we can only deliver to the billing address of the card.
 
Do you deliver outside of the UK
No we only deliver to addresses in the UK.  We DO deliver to all Scottish islands, all other islands, IOM & IOW. We DO NOT deliver to Jersey, Guernsey, BFPO or PO Boxes. 
 
What happens if I miss the courier or the postman
Everything we dispatch requires a signature at the other end as proof of delivery. As well as good practice this is also a requirement of PayPal. If no one is available to receive your order the courier or the postman will leave a card with instructions for you.  In most cases the courier and the post office will come back another day if required. 
 
Is this item brand new
Everything we sell is brand new unless stated otherwise. Every brand new product is supplied with a minimum of a 1 year manufacturers warranty. If we are selling an item that is not 100% brand new we will make this information available on the item page so that you know before you buy.
 
Where do you obtain the items you sell
99% of what we sell comes direct from the manufacturer such as DELL and HP and ACER or it is supplied to us by the manufacturers main distributor. With our stock control systems we can track everything we sell from it's source all the way through to our customers receiving their orders. This means we can guarantee you are buying a brand new product with a full warranty and not old stock with an expiring warranty.
 
What are your contact details
   
Email Addresses: sales@cesis.co.uk
For all sales enquiries including product information and delivery information. For information about products on our web site please include the model number or product code.

support@cesis.co.uk
For all technical queries. Please always include your order number.

 

Web Site: Our web site is here:  www.cesis.co.uk
We provide a secure web site to PCI DSS standards. All communication and transactions are encrypted. You can pay by card or use your PayPal account.

 

Telephone: To pay over the phone call 08443 511050

 

Postal Address: CESIS COMPUTERS LTD
SANDERSON CENTRE
PO12 3UL

 

If you have any questions please email to
sales@cesis.co.uk