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 | Q: Do your TFT/ LCD/ Plasma Screen wipes contain alcohol? |
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 | A: Our Servisol screen wipes do NOT contain any of the following ingredients: Propanol, Methanol, Butyl, Glycol or Chlorinated Solvents. |
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 | Q: What is the chipset of your Network PCI Card? |
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 | A: Chipset number on network PCI is: RTL8139D62380SI |
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 | Q: What are the external dimensions of the 2 way SVGA switch box? |
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 | A: Both the 2 way and the 4 way switch boxes are:
152mm wide x 103mm depth x 56mm height. |
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 | Q: What's the difference bewteen a crossover and a straight cable? |
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 | A: Its the wiring that's different inside the cables. Though both have a similar outward appearance, the plugs are wired differently. |
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 | Q: When should I use a crossover cable? |
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 | A: Use a crossover cable when connecting:
Laptop to Laptop.
Laptop to PC (or vice versa).
PC to PC.
PC to an uplink port on a Hub/Switch.
Hub/Switch uplink port to another Hub/Switch uplink port.
It is assumed that the PC and/or laptop are equiped with LAN ports/cards. |
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 | Q: When should I use a Straight Cable? |
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 | A: Use a straight cable when connecting:
PC/Laptop to an normal port on a Hub/Switch/Router.
Hub/Switch/Router uplink port to another Hub/Switch/Router normal port. |
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 | Q: What is USB? |
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 | A: USB (Universasl Serial Bus) is a simple way of connecting many (up to 127) devices to your PC or Laptop. Most if not all new PCs and Laptops come with USB Ports (these are rectangularish) and the 'A' plug (rectangulare in shape) of a USB cable goes into here. It will usually have the USB symbol next to it. |
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 | Q: Are your USB cables USB 1.0 or USB 2.0? |
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 | A: USB 2.0 has fast become the standard that customers expect when buying USB products, with this is in mind we now only stock USB 2.0 Hi-Speed products. With the exception of some 'adaptor' cables which will on ever run at USB 1.1 speeds. |
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 | Q: What is the difference between USB 1.0, 1.1 and USB 2.0 (sometimes called USB Hi-Speed)? |
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 | A: Put simply USB 2.0 provides a faster data transfer than USB 1.0/1.1. To run a printer with USB 2.0 specification you will need a USB 2.0 spec cable and USB 2.0 port on the PC. All new PCs now come with USB 2.0 ports as standard. All USB 2.0 devices & cables are backwards compatible with USB 1.0/1.1 ports and devices. (but will obviously run slower) |
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 | Q: Do you accept postal orders? |
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 | A: Yes we do! Please proceed through the ebay checkout as if you are paying by personal cheque. Please view our payment Ts & Cs for more information: http://stores.ebay.co.uk/CDL-Micro/Payment-Terms.html |
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 | Q: Can I pay over the phone by Card? |
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 | A: You are welcome to call us on 0845 009 07 07 to pay by credit or debit card. |