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Buy at Rachels

Welcome to my eshop.

** If you are buying multiply items **

Please wait for the combined invoice as i have to do it manually. The ebay system is unable to calculate postage discounts automatically so please wait for your combined invoice as I have to do it manually.

I work office hours (9-5pm) so if you email me after 5pm, i will respond asap the next working day. Sundays are my only day off.

I always ship within 24-48hrs. Please remember that sometimes Royal Mail may take a little longer than usual, when this happens this is out of my control. Orders placed on friday evenings after 2pm, will be despatched on Monday morning.

I would like all my customers to be happy and please enjoy great shopping experience. For any reason that you are not happy with your purchase, please contact us, so i am able to help and solve the problem for you.

Please do not make fradulent claims that the parcel is 'lost'. I always claim from Royal Mail (RM)and they do investigate every claim I make. When I place my claim, RM may contact you which is standard procedure with Internet Postal Claims. RM take it seriously when people make false claims and they consider it as a criminal offence. It pushes up the price for everyone. I am already offering postage discounts and my prices are already the lowest.

NEW SERVICE: To prevent Postal Fraud, i have signed up to a new advanced postal system where parcels are now scanned by buyers postcode. It is easier to locate where it was last scanned at and no need for a signature.

PLEASE NOTE: For any reason you do not receive your item, please EMAIL ME FIRST- i can help as i can easily trace it for you. I am here to help, but it helps if you let me know by letting me know. Its very upsetting when i am not given the chance to help.

Many thanks, Rachelx

 

 

PLEASE NOTE:

I am no longer processing Christmas orders. However, I am still around to process Sunday's and Monday's (14th & 15th December) orders, late payer's orders and to answer emails and respond to customer requests. My eStore we reopen on 27th December 2014.
I would like to wish all my customers a very Merrry Christmas and a Happy Healthy New Year. Thank you for all your kind support. Many new nail products will be introduced at competitive prices in 2015....keep watching, Rachelxxx

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Postage & Payment
I would appreciate payment within 72 hours please. If you are paying by Paypal – I only ship to the address stated in Paypal unless you advise me of the address. Ship within 24-48 hours after payment confirmed. If paying by cheque then i cannot ship out until the cheque clears which takes 5 - 7 working days. NON PAYMENT FROM WINNING BIDDERS- Ebay will be contacted. Thanks
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