Refunds & Returns
If you no longer require any goods you have purchased from Buy Any Car Part, we are happy to offer you an exchange or full refund provided that the goods are returned to us in their original and unused condition, including original packaging, within 30 days of delivery. You will be responsible for any postage costs incurred when returning goods to us, unless this has specifically been agreed and confirmed in advance with a member of our Customer Service Team.
You may return goods to us via any appropriate method you choose, however we do recommend using a trackable service so that you can obtain proof of postage. When returning goods please ensure they are securely packaged, as we cannot be held responsible for loss or damage of goods whilst in transit.
Please also include a copy of your invoice or delivery note as proof of purchase and ensure your eBay ID is marked on the parcel or one of the documents so that we can process the refund to the correct PayPal account. If this information is not provided there may be a delay in processing your refund.
Please send all returns to the following address:
Buy Any Car Part
Unit 2-3 Cranford Court
Cancelling an Order
Under the Distance Selling Regulations you have the right to cancel your order any time before dispatch, or within seven days of receiving your goods. Please contact our Customer Service Team if you wish to cancel your order.
If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to us at your own cost. The goods must be returned unopened and you must take care to ensure they are not damaged in transit.
In the unlikely event that you receive faulty or damaged goods you must notify us within 48 hours of receipt. Please contact us via the eBay messages service or call us on 03 300 500 225 for further instructions on returning damaged or unsatisfactory items.