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Burnfatea

Burnfatea

21K items sold
341 followers
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About us

Burnfatea active botanical teas for a better shape, detoxing, energy, clear skin
Location: United KingdomMember since: 21 Jan, 2015Seller: burnfatea

Business details

Business name: Burnfatea LLPFirst name: MartineSurname: de Castro LeonAddress: 12 Eaton Road, EN1 1NA Enfield, United KingdomEmail: admin@burnfatea.com

Feedback ratings

Last 12 months

Positive79- positive Feedback in last 12 months
Neutral3- neutral Feedback in last 12 months
Negative6- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (5,522)

s***e (363)- Feedback left by buyer.
Past 6 months
Verified purchase
I received teas with expired expiry dates 2 bags use before 2019 and 2 use before 2021 after contacting the seller I find out the reason is because “ The product you received is in date as the sticker said, due to environmental concerns we do not like to dispose of unused packaging so we put the correct date for that batch when the packaging was being filled.” I do not recommend
Reply from: burnfatea- Feedback replied to by seller burnfatea.- Feedback replied to by seller burnfatea.
Our products are not expired, we make new batches all the time however we had purchased too many outer bags before Covid that did not get filled due to the lockdowns stopping production. Rather than burden the environment and dispose of perfectly good packaging, we put new batches of product into the bags and put the new expiry date. There's a reason we put those stickers - the product is fresh.
o***e (41)- Feedback left by buyer.
Past month
Verified purchase
The packaging is different than in the photo, but the company name is the same 🤷 Very fast delivery . The shipment is properly secured. Thank you.
1***y (225)- Feedback left by buyer.
Past 6 months
Verified purchase
Looks OK received 4 bags of 14 night/day instead of the 28 pack without any communication from seller
_***l (243)- Feedback left by buyer.
Past 6 months
Verified purchase
Exceptional delivery service and exactly what I ordered
9***9 (4280)- Feedback left by buyer.
Past month
Verified purchase
excellent seller very fast delivery A+++++++++++++++++++++++++++++++++
k***a (663)- Feedback left by buyer.
Past month
Verified purchase
Thanks great seller fast delivery
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