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PAYMENTSWe accept payment by Paypal, Postal Orders and Personal Cheques. Please note that paying by e-Cheque through Paypal can delay your shipment by upto 2 weeks while payment clears through the Paypal system (check with Paypal on the expected clearance date). Once your e-Cheque payment clears, your item will be dispatched to you within 1 working day.
SHIPPINGAll orders will be dispatched within 1 working day after receiving the payment through Royal mail 1st class, 2nd class delivery or reputed courier service depending on the service you have selected. For same day dispatch, please place the order before 03:00pm. Orders placed after 03:00pm, will be shipped out next working day. Please note that our standard P&P is for Mainland UK only. For British Isles, scottish Isles, Highland, Northern Ireland & Channel Island, please contact us for quotation for heavier items. Our P&P costs include delivery charges, packaging and handling fees; not just the cost of the postage stamp. Winning an item constitutes your acceptance of this.
TERMS OF SALE
Most items come with 12 Months Manufacturer's Warranty covering manufacturing defects only.This warranty excludes any damage caused by the user. If your item develops a fault due to a manufacturing defect, please get in touch with us via eBay. Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. To guarantee receipt, You must return the item by signed for service; this will provide with a proof of receipt. All returns are processed within 5 working days of receipt at our office. Please insure you include your eBay User ID, Listing number and reason for return; otherwise the refund will be delayed.
RERURNS •Before Returning any product please contact us through the Ebay for full instructions.Returns without contacting us will not be accepted. •If buyer feel that the item they have purchased is not suitable,They are welcome to return that but the responsibility for the return postage and packing will be on buyers we will not pay the return P&P. •All returned goods must be unused and should have original packing with all tags,and free from wear and tear.Our return department have right to refuse the refund if the goods found used. • For the returned item we have already incurred postage cost to send them out THAT AMOUNT WILL NOT BE REFUNDED. •For items that have been offered on free post & packing a deduction of 20% of sales price will be made before refund. •If you received the faulty item please let us know with in 10 working days of purchase.Do not send the goods without contact us through Ebay messaging we will provide you free psot label to return and will send the replacement Out on receiving the faulty one back.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 14 working days after the day you receive the item. Find out more about your rights as a buyer and exceptions .
ABOUT US / CONTACT US
We are online business company who provides customer's best satisfaction. We are specialist in hardware, electricals, household, gardening, bedding, beauty, personal care stuff, furniture, toys and games etc.
Please only email us via eBay. Our Customer Service Staff can only respond to emails from eBay or call us on 0141- 2586306
for unrgent enquiries. Emails sent to any other email addresses can not be read by them. Email response time is upto 1 working day. So please only send one email, it will be answered. More emails just slow the response time.