Our Full Terms and Conditions can be viewed here.

bhf_shops happily accept:

• Returns within 14 days (please see our Returns page)
• Combined Shipping within 7 days (please see our shipping page)
• Cancellations prior to payment within 5 working days

bhf_shops unfortunately do not accept:

• Any payment method other than PayPal
• Offers and/or requests to end auctions early
• Collection in person (unless specified as a 'Collect in Store' listing)
• Exemptions or to open auctions to excluded bidders
• Requests to wait longer than 7 days for payment - we have an automated system

bhf_shops are unfortunately unable to accept requests for:

• Buyers to organise their own delivery
• Incorrect amendments to custom labels
• Opening up auctions (e.g. for international sale and shipping)

Collect in store items should be:

• Paid for via PayPal within 7 days of auction end. Please note cash on collection is not accepted
• Collected within 14 days of auction end

If using our BHF Van Delivery Service, delivery should be:

• Approved by the store prior to successful bid (the store can decline)
• Organised with the store within 14 days of auction end
• Paid for, direct to the store

For further information, please consult our Terms & Conditions Custom Page

Happy Bidding!