We want you to enjoy shopping with us, and pride ourselves on giving exceptional customer service both before AND AFTER a sale. However, we are only human and occasionally we do get things wrong, so if you are not happy with some aspect of your order or service, why not contact us so we can resolve things?
If you change your mind for any reason, or in the unlikely event of this product being faulty, damaged or significantly different to the description above, you can send your purchase back for a full refund or replacement.
Where a product is significantly not as described or faulty, ALL postage costs will be covered by the seller. In all other circumstances, the buyer will be responsible for return postage costs
Please note that in line with the UK distance selling regulations, when returning an item because you have changed your mind, the item MUST be unused and Brennands reserve the right to refuse a refund if the item has been used.
Any damages MUST be reported within 7 days
Items should be returned within 14 days of receipt