You may return an item for any reason for either a refund or exchange. All we ask is the returns must be within 14 days of delivery the goods are returned in the exact same condition they were sent. you email us so we can expect delivery stating your purchase and reason. You include your invoice number in your returns package to speed your refund. We will refund delivery costs if the goods are faulty but for all other returns we cannot refund delivery costs. All of our goods are checked to ensure you receive a perfect product.