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  • Contact Us

 

General Enquiries:

 

01789 763322

 

If you require any further information on our products please call the number above, Mon to Fri – 9am to 4pm.

 

Customer Services:

 

brandedlighting@msn.com

 

For all customer services matters please use the ebay messaging service or send an email to the address above.

 

Returns:

 

Please refer to our Terms and Conditions of Sale for further information on how to make a return.  Please ensure that all returns are sent via a trackable delivery service.

  

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As Associate Retail Members of the Lighting Association you can be assured of the quality of our products and service.

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We are the preferred choice of many leading Interior Designers and we are also suppliers to some of the most popular TV Makover Shows such as DIY SOS and 60 Minute Makover!

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CONTACT US

We recognise that the primary route of communication with our customers should be through ebay.  

We answer questions as quickly as possible and where we can we will respond the same day. 

However, at peak times or for more complicated issues please allow a couple of days for a reply. 

If you prefer to contact us by email then please send your message to:  brandedlighting@msn.com

If you wish to chat over an order then please send us a contact number & one of our dedicated team will call you as soon as possible.  

No system is perfect & so if you have not received a response within 72 hours then please assume that your message has not been received & resend.

Please note that we do not reply to messages that are inappropriate in tone or content and report such matters to the appropriate authorities.

In the unlikely event that you need to contact us in writing our registered address is:

Branded Lighting

Unit 6, EIC Buildings

10 Tything Road West

Arden Forest Industrial Estate

Alcester

Warwickshire

B49 6EP

 

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