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Returns Policy
We want you to love your items as much as we do, so if it does not fit or you've had a change of heart, if it's faulty, or you just don't like it. No problem! We believe returns should be made easy. To give you longer to decide about your order, we offer a 30 day returns policy from delivery date on all unused or faulty items. For orders that are still new and not faulty, you must return the item in it's brand new/unused condition with original packaging. If the item is worn in ANY way then this may affect you getting a refund, we need the item back in a saleable condition. Also, please do not put labels or adhesive on the original packaging as this may also affect you getting a refund. Great news – we've teamed up with ReBOUND to offer you an easy, local return experience. You can now return online through ReBOUND in a few simple steps where you can access a returns label. Click here to start the simple return process: https://unitedfootwear.intelligentreturns.ne
Postage & Payment
We aim to dispatch orders within 2 working days of receiving your payment. Our Royal Mail collection days are Monday, Tuesday and Wednesday. All our parcels are sent First Class delivery, except large or heavy items which will be sent via Courier and will require a signature upon delivery. For deliveries to UK Mainland please allow up to 5 working days. For deliveries to Europe and Rest of world please allow up to 10 working days.
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