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Collections

Can I Collect my Order?

Yes we do accept collections. Any customer is welcome to collect their order if they so wish. Please inform us before making payment so we can remove the carriage costs. We do require notice of you collecting so we can have the necessary paperwork and order ready to collect. Normally we ask for 24 hours notice however, 3-6 hours is usually sufficient.

Can I pay cash on Collection?

You can pay cash or via credit / debit card when you collect, however we do not accept cheques on collection. You must notify us in advance if you want to pay on collection.

Where do I collect from?

Our warehouse is open from 8.30am - 5pm Monday to Friday. Our address is as follows: -

BiGDUG Ltd
Units 1-2
Green Lane
Tewkesbury
Gloucestershire
GL20 8HD