Payment required within 7 days after winning the auction. Non-paying
winners will be reported to ebay and an unpaid strike will be filed.
We reserve the right to cancel any bid.
We are not responsible for shipping costs on returns or exchanges. No
exceptions.
New York buyers are responsible for applicable sales tax.
Please allow up to 72 hours for all emails to be answered. If you need
immediate assistance, please call one of our representatives at (888)
477-1712.
We do not sell to resellers.
We are not responsible for typographical errors. The photographs of
some accessories may not reflect the actual item shipped. We reserve
the right to substitute accessories for similar ones of equal or
greater value. We do not offer price protection if the price of an item
that you purchased. Prices do change frequently. All orders are subject
to verification before shipment. Insurance charges are not included in
the shipping price. For quantity of 2 or more, we may require mandatory
shipping insurance. please contact us before making the purchase.
International
Customers may be asked to call in, in order to verify their orders. We
use a third party verification system, and that may delay your order by
a couple days.
There is a mandatory
insurance charge on multiple orders.
PAYMENT INSTRUCTIONS
Credit Cards: We can only ship to addresses that are noted with your
credit card account. We may contact you for additional verification
after you check out.
Paypal: We prefer to ship to confirmed addresses. We may contact you
for additional verification for payments made by unconfirmed Paypal
addresses. We don’t accept PayPal from outside North America.
Money Orders, Bank & Company Checks: Please allow up to 2 weeks
to process Money Orders, Bank Checks, and Company Checks.
Purchase Orders: We welcome PO’s from Government
Organizations, Schools, and Religious institutions.
When necessary, we may contact you via email or telephone to obtain
additional verification. Please make sure to check your email spam
folders for any such emails.
Shipping Information
We usually ship within 2-3 business days after receiving payment.
Please be aware that weekends are not business days.
All express methods of shipment still require 2-3 days of processing
time. If you need it quicker, you must call and speak to a
representative.
Canada and other international buyers are responsible for all duties,
customs charges, and/or brokerage fees. We cannot ship as a gift, or
claim as lower value. Call us for international shipping prices.
We are not responsible for customs and duties charges to your country
under any circumstances. Keep this in mind for situations such as
backorders, dropships, reships, and exchanges. We are not responsible
for duties period.
Buyers outside of the US and Canada must ship to the their credit card
billing address.
We ship everything professionally in our state of the art warehouse.
Warranty Information
Each
purchase from Time2Envy comes supplied with a 1 year parts and 90 days
labor store warranty.
Repairs for televisions
and projectors please refer to the manufacturer warranty.
We
offer local extended warranties on all of our products. For
information, call and speak to one of our sales reps.
Returns
Our return policy is within 7 days of your package receipt. Customers
who wish to return their package must obtain an RMA (Return Merchandise
Authorization) number from one of our customer care representatives.
888-477-1712.
All returns must be in perfect condition, in original
manufacturer’s boxes, with all originally included
accessories, and blank warranty forms.
Shipping and Handling charges are not refundable under any
circumstances.
Returns are subject to a minimum 5% restocking fee.
These are product lines that we do not take back under ANY circumstances, you must send them to an authorized service center only.
Alpine
Sony
Panasonic
Peavey
Chauvet
Mackie
Crest
Denon
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