Big Red Toolbox was launched in 2011, aiming to provide a one stop shop for almost any tool. Since its inception, Big Red Toolbox has quickly expanded its range to include well in excess of 40,000 tools and accessories ranging from home decorating to petrol generators. We continually add to and diversify our product range, making Big Red Toolbox one of the fastest growing tool retailers in the UK.
At Big Red Toolbox we strive to provide the best after sales service possible, you can call us with any queries on 0161 850 1246 and in the unlikely event of a problem, we'll do everything we can to provide a suitable solution.
Big Red Toolbox has an absolutely tremendous product range and we are very focused on building positive relationships with the manufacturers and suppliers we regularly deal with, which often allows us to get access to offers and new products ahead of our competitors. Additionally, we are constantly checking and re-checking pricing to make sure our prices remain the lowest.
As well as our ongoing commitment to improving our range, website and customer service, we are constantly analysing our customer’s shopping experiences to fine tune our operation and ensure that our continued success is based on the satisfaction of the most important people we come into contact with - our customers.
Currently, we deliver well in excess of 99% of our orders within the estimated timeframe found on each product page, and our average wait for telephone support is around 3 rings. We are constantly refining our processes and methods of doing business to improve this even further.
If you have any comments, please get in touch - we welcome all feedback. And don’t forget to keep up with all the latest offers and product releases by joining our newsletter!
www.bigredtoolbox.co.uk and associated sites are all trading names of Big Red Toolbox Ltd, a company registered in England and Wales.
Company Registration Number: 07528605
VAT Registration Number: GB 108 6793 89