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Q:Will
the courier tell me what time they will be delivering? |
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A:No
Sorry, our delivery service can deliver anytime between
8am - 6pm. |
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Q:Can
i pay by cheque? |
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A:Yes,
you can pay by cheque but if the item is need urgently
then we don't advise this method as cheques can take
6-10 working to clear our end before we can dispatch. |
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Q:What
happens if i miss delivery? |
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A:If
the couriers try to deliver & no-one is home usually
they will leave a card to say they have been. The card
will include a local depot phone number & the
consignment number. They automatically re-deliver the
following working day. If no-one is home a second card
should be left, this time we will need to be contacted
to authorise anoter delivery. |
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Q:Do
the couriers call before they deliver? |
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A:Unfortunately
as we use a third party courier service we cannot
guarantee they will call before they make / attempt
delivery. |
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Q:Do
you deliver at weekends? |
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A:Yes,
we can deliver of a Saturday but this is a limited
service to certain parts of mainland UK and does incur
an extra charge, please contact us for more details. |
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Q:How
do i pay by credit or debit card? |
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A:Please
call our sales office on 01905 612754 Monday - Friday,
10am - 5pm, to make a card payment. Please have your
eBay user id ready. |
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Q:Who
do i make a cheque payable to? |
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A:Please
make the cheque payable to; Adlantic Trading Ltd. The
address to send it to is as follows; Adlantic Trading
Ltd C/O Midland Stock Disposals Unit 7 & 8 Sherriff
Street Ind Est Sherriff Street Worcester WR4 9AB |
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Q:Does
someone need to sign for the item? |
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A:Yes
someone will need to sign for the item unless the item
can be left some place safe i.e a shed, garage, porch
way etc and we are notified this before we dispatch so
we can add a note on the drivers sheet. |
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Q:Do
you have anywhere we can view the item? |
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A:Yes
we have a showroom where all the items and more can be
viewed. The address is: Furniture Clearout C/O MSD House
Unit 7&8 Sherrif Street Ind Est Worcester Worcestershire
WR4 9AB |
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Q:Does
the item come ready assembled? |
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A:Most
of our items come pre-packed for easy home assembly. For
further details please refur to the item listing. |
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Q:Are
your items brand new? |
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A:All
our items are brand new, well packaged / boxed and come
direct from various manufacturers. |
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Q:How
long is delivery? |
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A:We
aim to dispatch items 2-3 working days of receiving
cleared payment, unless stated differently on the item
listing. Once an item is dispatched you will receive
email notification and delivery is the following working
day. |
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Q:Do
you offer international delivery? |
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A:We
are unable to offer delivery to anywhere outside the UK.
You are welcome to arrange your own transport and
collect the goods from us. |
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Q:Do
you deliver to Northern Ireland / Ireland? |
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A:Unfortunately
given the size of many of our products we are unable to
offer a delivery service to Northern Ireland or Ireland. |
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