General FAQ's:
Q: How Do I Combine My Postage To Only Pay One Delivery Charge?
On each item you wish to purchase click ‘buy it now’ and then ‘commit to buy’ we can then amend the delivery charge for all your items before you actually pay for it.
Q: Can I Get Discount On Price For Purchasing More Than 1 Item?
No, Unfortunately we don’t do any further discount on our products as the prices you see are our cheapest and most competitive.
Q: Can You Deliver On a Specific Day?
Yes we can deliver on a certain day as long as we have 2 working days notice.
Q: Will Someone Contact Me Before Delivering The Items?
Yes, when your order has been dispatched from us, you should receive a phone call from our courier within 48 hours to arrange a delivery time and day with you.
Q: Can You Deliver At a Certain Time?
The courier will ring you and arrange a time slot which is usually 2 hours.
Product FAQ's
Q: Do I Have The Right Water Pressure?
Your home water supply may be high or low water pressure. Please check that items are compatible with your water supply before ordering. You should seek professional advice if unsure. All of our product will state what water systems and pressure they are compatible with.
Q: Do Your Products Come With a Guarantee?
Yes, all of our products come with at least a 1 year guarantee.
Q: What Is The Difference Between a Left & Right Hand Shower Bath?
The term "left hand shower bath" means that the shower system will be installed on the left hand side of the bath, meaning the widest part of the bath is on the left hand side (where you stand whilst showering). If you are still unsure of what sided shower bath to buy, we have wrote a quide which will hopefully help.
Click here to see the guide.
Q: How Long Is The Hose On a Bath Shower Mixer Tap?
All of our bath shower mixers feature a 1.5m hose for hand held showering.
Q: How Big Is The Gap Between The Two Tap Holes On Your Bath Fillers?
All of our bath fillers and bath shower mixers are UK standard size, meaning you wont have any trouble buying a bath filler that fits.
Q: What Is The Difference Between a Concealed & Exposed Shower System?
A concealed shower system means that everything buy the controls and the shower head & arm are concealed. All of the water pipes will be fitted inside the wall. An exposed shower system would be a shower where there are water pipes viasble, running from the shower valve to the shower head. Exposed shower systems useually feature a slide rail kit.
Q: Do Your Toilets Save Water When Flushing?
Bathrooms account for up to 50% of our daily water usage, and flushing the toilet is perhaps the number one culprit when it comes to wasting water.
Old style toilets can use around 12 litres of water per flush, while more modern designs have brought this down to 8 or 9 litres.
Modern "Dual Flush" toilets use a push button which allows users to choose how much water is used by selecting a short or long flush. This is a more efficient system, using just 4 to 6 litres for a long flush and around 2 litres for a short flush.
Wer have a wide selection of toilets available that feature a "Dual Flush" system.
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