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| Q:When can I expect my order to arrive? |
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| A:We post the items as soon as payment is received (usually the same day or next working day). Items can be expected to arrive within 1-2 working days. Occasionally items may take slightly longer to arrive if sent by the basic second class mail. |
| Q:Do you ship internationally? |
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| A:Yes, we can ship internationally on most items. Larger or heavier items (such as sets of clubs, bags, or umbrellas) are usually UK mainland only. Please contact us with any enquiries on 01698-285511. |
| Q:Is my item/Are all your items Genuine? |
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| A:Yes. We only stock genuine goods from trusted suppliers. |
| Q:Can I come and pick up my item? |
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| A:If you wish to collect your item from the shop you are welcome to. Please first contact us by email to make arrangements and for more information on the location of our shop. |
| Q:When will you leave feedback? |
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| A:Feedback Will be left as soon as possible.
Note: It is not necessary to request feedback through email as it is left to all of our customers daily. |
| Q:Do you offer a discount? |
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| A:All of our items listed are already at our lowest prices. |
| Q:My item has not arrived? What should I do? |
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| A:If your item does not arrive in the time specified in the listing please contact us via eBay or call 01698-285511 to inform us and let us help. |
| Q:I need more of an item than you have listed? |
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| A:We can usually offer more of an item than is currently listed on our ebay store for an agreed price. This may take slighly longer to arrive if we do not have the items in stock. Please call 01698-285511 with any enquiries. |
| Q:To whom do I make my cheque payable? |
|
| A:Strathclyde Park Golf Centre.
Our address to send the cheque to is:
Strathclyde Park Golf Centre
The Pro Shop,
Motehill,
Hamilton,
South Lanarkshire,
ML3 6BY |
| Q:Do you accept returns? |
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| A:We offer a 14-day returns policy. More infomation can be found in our 'terms and conditions' section. |
| Q:My Item is faulty, what should I do? |
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| A:Please contact us on 10698-285511 if you've any problems. All our products are covered by manufacturer's year-long warranties. |
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