BOONBOATS

BUY IT NOW customers, if you are not entirely satisfied with your purchase you can return it within 7 days of the date of despatch. No refund can be given if goods are returned more than 7 days from the date of despatch. We regret that we cannot refund postage costs on items incorrectly purchased from us. Postage costs will only be refunded if the item is faulty or was incorrectly despatched by us. In this case, contact us first for return instructions. This does not affect your statutory rights. Please also obtain a proof of posting from your chosen delivery company.Please note you will need your original receipt/invoice; Your goods should be returned in as new condition and still in its original packaging with all labels attached. Items which have been worn and are soiled or maliciously damaged will not be accepted.Auction items are sold as no returns accepted.

Nothing in this guarantee will affect your legal statutory rights.

Returns postage costs will only be refunded for faulty goods.

We strongly suggest you send items back to us via Royal Mail (recorded) if based in UK, or by trackable means if a European/Worldwide customer.

Important: Returns postage cost for faulty goods can only be refunded if a proof of postage is provided.

You (the customer) will be responsible for the item or items until they reach us. We strongly advise you use a secure delivery method, which requires a signature upon delivery such as Royal Mail First Class (Recorded Delivery).

Returns Address:

Boon Boats

Unit 5

Innovation Way

North Staffs Business Park

Stoke on Trent

ST6 4BF

Tel. 01782 822536

Please contact us to obtain a returns authorisation number as returns sent back without authorisation will take longer to process.

Before a refund is processed buyers should respond to the "Sale Cancellation" message that will be sent via eBay.