 |
| Q:Will you post to my Country? |
|
| A:No.
Strictly UK only, plus any EU Countries stated on the specific listing. |
| Q:Where is my item? |
|
| A:All items are posted within 1-2 working days. Go to "My Ebay", select "Purchase History", and click on the Dispatch column to check postal Date.
Please allow at east 10 working days before reporting as missing. (15 Working days for Overseas orders.) |
| Q:How do I return an item? |
|
| A:See our Ebay ME page, or select HELP at the top of our website www.BCelectronics.co.uk |
| Q:How can I pay for an item? |
|
| A:For faster service, payment is now PAYPAL ONLY. See our ME page, or HELP on our website www.BCelectronics.co.uk if you are stuck. |
| Q:Do you offer combined Postage.? |
|
| A:Only if you select a quantity greater than 1, of exactly the same item, in a single purchase. Each Additional Items postage rate is already supplied in the Postage Details section on each individual listing. |
| Q:My item is not working, or has a problem.... |
|
| A:Our HELP section shows you how to check, set up, or resolve item problems. Click on HELP at the top our website, www.BCelectronics.co.uk or see our Ebay ME page. ( Just click on the "Me" symbol, next to our Feedback score.) |
| Q:Do you have a Remote Control for .....? |
|
| A:No.
All our products are now fully listed on Ebay, so if it does not show using our 'Search Shop', then we do not stock it, and it is no longer viable to "Special Order", or procure One-off products. |
| Q:How do I return an item? |
|
| A:see our ME page, or website www.BCelectronics.co.uk but please use the HELP section of that same page to resolve any technical issues first. |
| Q:When can I expect my order to arrive? |
|
| A:All orders are normally dispatched within 48 hours. (Holidays and weekends excluded.) Delivery is down to the Royal Mail, usually its 1-3 days for 1st Class letters, but packets and parcels can sometimes take up to 10 working days. (Overseas orders, 3-15 business days.)
NOTE. Royal Mail will NOT consider loss claims until 14 days from dispatch date |
| Q:Do you ship internationally? |
|
| A:See Postage section. |
| Q:I can't get my item to work? |
|
| A:see HELP section on our ME page, or website www.BCelectronics.co.uk |
| Q:When will my order be dispatched? |
|
| A:All First Class orders before Noon are usually dispatched the first business day from cleared payment, otherwise, the following working day. |
| Q:How long for delivery? |
|
| A:Please allow up to 10 working days from "Dispatched" date.. |
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