HAPPY CHRISTMAS TO ALL
IMPORTANT INFORMATION
PLEASE READ BELOW PRIOR TO PURCHASE
ALL PURCHASES WILL BE DEEMED AS ACCEPTANCE OF OUR TERMS AND CONDITIONS - NO EXCEPTIONS.
INTERNATIONAL BUYERS please request postel price before purchasing
POST - INTERNATIONAL SIGNED FOR DELIVERY - THIS IS A FIXED PRICE BY THE ROYAL MAIL OF £4.95 GBP PLUS THE COST OF THE WEIGHT OF THE PARCEL I.E (£4.95 + POST COST). - ITEMS LISTED AS SIGNED FOR/RECORDED DELIVERY IN THE U.K. - WILL ALSO BE DISPATCHED INTERNATIONAL SIGNED FOR WHEN SHIPPED WORLDWIDE.
WE ARE NOT RESPONSIBLE FOR THE TIME IT TAKES THE ROYAL MAIL TO DELIVER OR THE PRICES THEY CHARGE- PLEASE CHECK THE DATE STAMP ON YOUR PACKAGE PRIOR TO LEAVING FEEDBACK ON DISPATCH TIME. WE USUALLY DISPATCH WITHIN 1 DAY OF CLEARED PAYMENT - WEEKENDS AND BANK HOLIDAYS ARE AN EXCEPTION TO THIS. PROOF OF POSTING IS ALWAYS OBTAINED WITHOUT EXCEPTION.
NEXT DAY OR SPECIAL DELIVERIES REQUIRED - PLEASE ASK
ALL ITEMS RETURNED BY THE ROYAL MAIL - DUE TO NON COLLECTION FROM SORTING OFFICES WE WILL REQUIRE POSTAGE TO BE REPAID IN ORDER TO RE-PACK AND RE-DISPATCH YOUR ITEM(S) - THEY WILL BE RE-SHIPPED ONCE POSTAL COSTS HAVE BEEN RECEIVED A SECOND AND ANY OTHER SUBSEQUENT TIMES. WE WILL DISPATCH TO ANY ADDRESS GIVEN ON YOUR PAYPAL PAYMENT IN ORDER THAT A SIGNATURE CAN BE OBTAINED.
IF YOUR ITEM IS NOT RECEIVED WITHIN 7 DAYS OF PAYMENT (UK) - PLEASE CONTACT US - WE CAN TELL YOU IF AN ATTEMPTED DELIVERY HAS BEEN MADE - YOU CAN THEN RE-ARRANGE DELIVERY OF YOUR ITEM ON THE ROYAL MAIL WEB SITE.
RETURNS - ITEMS OF A INTIMATE NATURE CANNOT BE RETURNED ONCE THEY HAVE BEEN WORN.
CANCELLATION RIGHTS: YOU HAVE THE RIGHT TO RETURN YOUR ITEM WITHIN 7 DAYS OF RECEIPT - RETURNS ARE AT THE BUYERS EXPENSE UNLESS A WRONG ITEM HAS BEEN SENT OR THE ITEM HAS A MANUFACTURING FAULT ( SIZE ISSUES ARE NOT A MANUFACTURING FAULT). ITEMS SHOULD BE RETURNED WITH ALL ORIGINAL PACKING AND TAGS ATTCHED - WE RECOMMEND YOU RETURN USING A SIGNED FOR DELIVERY SERVICE - FULL REFUND ISSUED ONCE ITEMS ARE RECEIVED BACK.
ALL RETURNS - WE MUST BE NOTIFIED AND ITEMS RETURNED WITHIN 7 DAYS OF RECEIPT.
THE ITEM PURCHASED OR WON WILL BE THE ITEM DISPATCHED - WE WILL NOT CHANGE SIZE, COLOUR ETC.
OUR FEEDBACK IS IMPORTANT TO US - IN THE UNLIKELY EVENT YOU HAVE A PROBLEM PLEASE LET US KNOW PRIOR TO LEAVING ADVERSE FEEDBACK - IF WE DONT KNOW THERE IS A PROBLEM HOW ARE WE SUPPOSED TO FIX IT ??????
WE ARE 0NLY HUMAN THEREFORE NOT INFALIBLE - IN THE RARE CASE OF A PROBLEM- PLEASE CONTACT US - WE CAN'T HELP IF WE DO NOT KNOW - WE WILL ALWAYS DO OUR BEST TO RECTIFY ANY PROBLEM YOU MAY HAVE.
WE OFFER POSTAL DISCOUNTS ON MULTIPLE SALES PLEASE WAIT FOR A COMBINED INVOICE BEFORE MAKING PAYMENT IN ORDER TO RECEIVE YOUR POSTAL DISCOUNT.
THANK YOU FOR TAKING THE TIME TO READ OUR POLICY - HAPPY SHOPPING.
DELIVERY DATES - PLEASE NOTE WE ARE RESPONSIBLE FOR THE DISPATCH TIME NOT THE DELIVERY DATE - ONCE WE HAVE HANDED YOUR PARCEL OVER TO THE ROYAL MAIL/ COURIER WE HAVE NO CONTROL OVER THE DATE THEY DELIVER.
WE POST MONDAY - FRIDAY ONLY - WE DO NOT POST ON SATURDAYS.
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