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Customer Satisfaction
We pride ourselves on our customer service and hope that you are delighted with your purchase from us. We're all human and mistakes do happen (not very often we might add). If there is a problem with your order please contact us and let us know and we will do our absolute best to put things right as quickly and efficiently as possible. Your satisfaction is important to us.
Feedback
Our feedback rating is important to us and positive feedback is hugely appreciated.
PLEASE don't leave negative feedback without a really good reason too. If you have a problem with your purchase, please ensure that you contact us first, as we'd like to be given the oppurtunity to put things right.
Payment Policy
We accept paymant by Paypal, Cheque/Postal Order (made payable to Linda Gibbon) and Bank Transfer (please contact us for account details).
Delivery Information
Orders are sent either by Royal Mail 1st Class Recorded Post or by Courier.
Return Policy
If you've just changed your mind, items can be returned to us within 7 days of purchase for a refund (minus postage and packaging costs).
Faulty or Damaged Goods
If the item you have received is faulty or damaged you will be offered a replacement or issued with a full refund.
Please post returns to :
Bagabottle
Quarry House
Barton
Richmond
North Yorkshire
DL10 6LZ
Write : Bagabottle, Quarry House, Barton, Richmond, North Yorkshire, DL10 6LZ.
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