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Unit 4 Loverock Rd,
- Want to return an item? No problem - use the contact seller link on any of item description pages, explain the issue and we will get back to you with instructions promptly...normally within 24hours. Alternatively contact us directly on customercare[at]awesomebooks.co.uk.
- Want more details on an item we are selling? Sure, simply use the 'contact seller' link on the item description page of the item you want to know more about. We always try our best to answer these emails as we know making a decision to part with your hard earned money is not always straightforward.
- Do we negotiate on price? Unfortunately, all our prices are fixed and they offer the best value we can afford. You can check back to see if a price changes in the future but we never alter prices based on an email request
- Do we combine shipping? Not at this time. Our shipping cost depends on weight and volume depending on the postal carrier we are using to send your item. Therefore, it is not as simple as combining postage costs when you order more items from us. For this reason we prefer low, easy to understand shipping costs which increase at a flat rate as you purchase more items. Our total price is almost always better than anywhere else on the net!
- Can we expedite shipping? We cannot offer this on Ebay at the moment.
- Was there a problem or defect with your order? Simply email us to resolve it - we are not happy if you are not happy and so we always go that extra mile to ensure you are left satisfied at the end of your transaction with us. We are all human and so mistakes can be made, but there is not a problem honest dialogue cannot solve.
- Do we have a telephone facility? All queries are handled via email only, we should get back to you within 24hours.
Thanks for thinking of buying with us.
Awesome value...Awesome service...AwesomeBooks.