DANCE SHOES

It is our policy for our customers to be 100% satisfied with their purchases. Please contact me regarding any problems and we aim to reply to your email within 24hrs (during working days.)  We offer an exchange or refund policy - items must be returned in the same condition they were received, they must be unworn and in resaleable condition with the original packaging undamaged & labels intact within 14 working days. VERY IMPORTANT If the above conditions of return are not adhered to then unfortunately NO refund or exchange  will be given. PLEASE NOTE - WE WILL NOT return to you items sent back to us that are not suitable for exchange/refund - PLEASE ENSURE YOUR RETURN WILL COMPLY - CHECK THE ITEM THOUROUGHLY  (Please note: buyers are responsible for any extra P&P incurred) Items which are Clearance Bargains, are specially ordered or when BEST OFFERS have been accepted, along with tights, socks and accessories can neither be exchanged or refunded.  Postage costs are non refundable. Once you have established that the goods are acceptable for return follow the links via your original purchase to follow the new automated return system, to make the process nice and speedy.

Should you have any questions please email me for more information.

We obtain a receipt for all packages sent and will offer assistance to resolve any problems with lost packages. Please note that our postal charges are carefully calculated taking into consideration the cost of posting, packaging and labour. Generous discounts are offered for multiple purchases - to benefit from the discount please await an invoice from us.