 |
 | Q: What is your return policy? |
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 | A: Full refund if not completely satisfied.
Note: item to be shipped back the way it was shipped to you.
If the item is damage on return, NO refund will be given. |
 | Q: Do you combine shipping? |
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 | A: Yes. Please read item description for pricing. |
 | Q: When can I expect my order to arrive? |
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 | A: Items are normally shipped within 3 days (if not sooner) once payment has been received. Unless it's a check, then 10 days to clear. Items are mailed standard USPS, 3/5 days depending where you live. If you want different postage please ask and we will give you a shipping price. |
 | Q: How much is the Shipping and Handling Charge? |
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 | A: Shipping and handling charges depend on auction. Please read item description. |
 | Q: Is this an original or a reprint/copy photograph? |
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 | A: Please read item description. If it's a reprint it will say copy/preprint/reproduction in bold first sentence 5/6/7 words of the item description. |
 | Q: Why is shipping so high? |
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 | A: Shipping is higher due to listing, selling and paypal fees. Shipping and handling costs help offset these expences. |
 | Q: Do you offer insurance? |
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 | A: Yes. USA only. Please ask for it. |
 | Q: Not received my item/s or it's damage? |
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 | A: If you did not pay for insurance or tracking then we are not held responsible for postal error. Please ask for it. |
 | Q: Do you ship internationally? |
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 | A: Yes |
 | Q: Do you offer overnight shipping? |
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 | A: Yes. In most cases we can accommodate overnight shipping. |
 | Q: Do you offer local pickup? |
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 | A: No |
 | Q: What does UACC stand for? |
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 | A: Universal Autograph Collectors Club
UACC Members Information, Autograph Arcade, Andrew Kinder, UACC Member #8714 |
 | Q: How can I contact you? |
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 | A: Email: sales@autographarcade.com |
 | Q: What kind of payments do you accept? |
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 | A: PayPal - Credit Cards - Money Order (USA ONLY, Canada please email me) -
Personal Check (USA ONLY, 10 days to clear) - Bankers/Cashier's check (USA ONLY) - Name/Address:
Andrew Kinder,
4 Nicholas Drive,
Wareham, MA 02571,
USA |