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|Terms & Conditions |
All our items are in the currency of the country we have listed in.
We accept GPB, US, Candian, Australian Dollars, Euros and Yens.
All buyers to pay via PayPal. |
FREE SHIPPING FOR THE UK BUYERS.|
Please see our listings for shipping costs outside the UK
ITEMS ARE SENT MOSTLY 2nd CLASS. Or Royal Mail Airmail.
|Postage & packaging
Buyer Pays Shipping.
We have an automated discount set up in eBay for multiple buys.
Our postage costs have been carefully worked out to allow for the costs of packing, labelling, paper, ink, fuel, Royal Mail postage and staff salaries.
We can’t discount items any further. |
|Customer service & return policy
We will without any quibble exchange or refund any faulty items which are returned to us within 14days.
No refunds will be made until faulty items have been returned.
Please contact us immediately if there is a problem and we will rectify it ASAP.
If you don't recieve your item with 7 days (UK) and 14 days (overseas) please let know and we sort it out.
We are human and live in the wonderful world of Autism, if we make a mistake let us know and we will sort it out.
We will leave you feedback once you have left us some, we love to hear from you.
Special Orders is something we love do, but sometimes, in our eagerness to help out we promise too much, if you want a special order we will do our best but we can't promise.
Our contact details are Autism Awareness UK, Clydffan, Ffriddoedd Road, Bangor, Gwynedd. LL57 2TT. eMail address: firstname.lastname@example.org Telephone number: 07414653622|
While AutismAwarenessUK welcomes the opportunity to address issues regarding autism and wholeheartedly shares your concerns, regrettably questions and comments cannot be replied to individually. To discuss areas of concern please visit me and other parents who have children on the spectrum both Autism and Aspergers in our chat room on eBay, Autism and Developmental Disorders. You can join in at any time and post whatever concerns you have and you will find a very helpful & friendly community there to address any issues you wish to raise.