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 Ashton Emporium

Ashton Emporium

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 Welcome to our store, stay a while and browse our eclectic ranges from GreenGate DK, Melli Mello, Bombay Duck to name a few... Please feel free to follow us on Facebook or Instagram, where additional items and new ideas and products are always shown. Best Wishes Sallie & Co xxx

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  • Posting And Packing Policy
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General Interest
  

Your parcel will be posted under one of Royal Mails delivery methods. We try to use economy/2nd class where possible, to keep your costs low. We aim to dispatch all parcels the same day if purchased and paid for before midday/12:00, or the next working day if purchased after the cut off point.

The amounts charged, are for the postage and the packaging (tissue paper, bubble wrap, packing p-nuts, brown paper, tapes, jiffy bags, labelling and the wrappers time). The additional packaging amounts included in the P&P will range from 25p up to £5 ,depending on the item being wrapped to send. We believe we are very fair and do try to combine the postage of multiple items to ensure you get the best price.

On some larger items we offer a collection in person only option. With all our products you are more than welcome to pop along and collect your item/s from us in Chalton, Bedfordshire.

As of March 31st 2014, Royal Mail are increasing their prices and changing their sizings...

Royal Mail 2nd Class Large Letter: up to length 35.3cm x width 25cm x depth 2.5cm

 0-100g          73p          101-250g      £1.17          251-500g      £1.48          501-750g      £2.01   

Royal Mail 2nd Class Small Parcel: up to length 45cm x width 35cm x depth 8cm

OR length 35cm x width 25cm x depth 16cm

 0-1KG          £2.80         1KG-2KG      £3.80

Royal Mail 2nd Class Medium Parcel: up to length 61cm x width 46cm x depth 46cm

 0-1KG           £5.20         1KG-2KG     £8.00         2KG-5KG      £13.75

If your entire order (before shipping costs) equals £40.00 or more a signature will be required and the combined shipping invoice will reflect this.

If one items value is above £40.00 the signature price will already be applied within the P&P charges.

Where an item is over the weight threshold for Royal Mail, the parcel will be sent via Parcel Force 48.

 

 

If you are a purchaser from outside the UK, please contact us for individual postage prices. At present we only send to countries with a trackable postal service, which will require a signature.

If your parcel does not arrive within the stated time, we would like to ask you to please wait an extra 7 working days. After 15 working days we will be able to contact Royal Mail and make a claim for the lost item/s.

The Post Office will require your name and address to carry out checks and our proof of posting, which we always obtain. Where possible a replacement will be sent or a refund will be offered. We do apologise whole heartedly if this happens to you.

We really do want you to be happy with your shopping experience from our lovely store Ashton Emporium, we will work with you to achieve this:0). Please, if you encounter a problem, contact us first to resolve the issue before leaving a negative feedback. Thank you Sallie & Co