|Welcome to Ascot Shoes - The place for hand crafted shoes. Choose from a fine selection of Crockett & Jones - John Lobb - Edward Green - Vass - Saint Crispins - Church's - Bally - Tom Ford - Grenson - Alfred Sargent - |
|Sorry we are currently out of the office with limited email access. We
will respond to all emails; exchange and refunds on our return from
Wednesday 11th May 2016.|
For any refunds or exchange we will extend this period by an extra 10 days above the standard 21 days return policy.
Once again our sincere apologies for any inconvenience caused.
If you are returning any shoes - please wait until we get to send you the proper RETURNS Instructions, otherwise the shoes
will be held in customs with excess fees.
For any new, existing Vass MTO orders and inquiries, we will update you on our returns
I offer 100% Satisfaction Guarantee on all Ready To Wear (RTW) shoes. If you are not happy with size or fitting you are entitled to return the items for a store credit note; exchange or full refund - On condition the shoes have not been worn and came back in original packaging with any complimentary gifts. Please email: Sammy at: firstname.lastname@example.org - within 21 days of receipt to request a returns form.
For any refunds there will be a £7.95 administration fee applied to each returned item. Custom Duty; Shipping & Packaging cost will not be refunded. Admin & Shipping cost will be waived if we have mis-described or the items are faulty.
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