Sorry we are currently out of the office with limited email access. We will respond to all emails; exchange and refunds on our return from Wednesday 30th Nov 2016.
For any refunds or exchange we will extend this period by an extra 5 days above the standard 21 days return policy.
Once again our sincere apologies for any inconvenience caused.
If you are returning any shoes - please wait until we get to send you the proper RETURNS Instructions, otherwise the shoes
will be held in customs with excess fees.
For any new, existing Vass MTO orders and inquiries, we will update you on our returns