We offer 100% Satisfaction Guarantee on all Ready To Wear (RTW) shoes. If you are not happy with size or fitting you are entitled to return the items for a store credit note; exchange or full refund - On condition the shoes have not been worn and came back in original packaging with any complimentary gifts. Please email: firstname.lastname@example.org - within 7 days of receipt to request a returns form.
For any refunds there will be a £10 administration fee applied to each returned item. Custom Duty; Shipping & Packaging cost will not be refunded. Admin & Shipping cost will be waived if we have mis-described or the items are faulty.