If you have not received your item lasts 35 working days (Worldwide), pls feel free to check your local post office. We have such experience that buyers keep asking item from us while their local post keeps the item. If any trouble, Please do contact us. We will give you full refund or resend item to you according your suggestion. So don't give us bad feedback and open case. We know the shipping is out of our control. But we will try our best to make you satisfied!