We accept all goods returned within 14 days from receipt, Items must be returned in a saleable condition with all swing tags attached. We reserve the right to refuse exchanges or refunds if garments are visibly worn, marked in anyway, washed, smelling of smoke, body odour, aftershave, or washing detergents or quite simply not up to the standard in which the item was sent. All footwear must be returned in the shoeboxes provided and include all packing - - - - - - - - - - - - - -
We complete a visual inspection of every item sold prior to dispatch. In the unlikely event that a faulty item, wrong size or colour is received we will reimburse the customer with return postage costs and dispatch the correct item - - - - - - - - - - -
For items which do not fit, or are not considered suitable, the customer will be required to pay the Recorded Delivery charges to return the item(s) back to Arena-Outlet for an exchange/refund. Original postage charges will NOT be included in any refunds issued. In the event of an exchange the customer will be required to pay for return postage.