I am available to answer emails, faxes etc-Monday to Friday 10am-4pm

Items paid by Paypal will be posted the same day, or within 24 hours(if paid after 2pm)

Items paid by Postal order will be posted within 24 hours

Items paid by cheque, will be posted when the cheque has cleared(approx 5-7 working days)

CHEQUES & Postal Orders Payable to "G.Risley" 

Please make sure you include your address and item number with your payment--

Items that are returned to me as undeliverable/uncollected will have to have postage paid for Re-delivery

If I have made a mistake please let me know and I will do my best to rectify it-I am only human!!!!

TERMS AND CONDITIONS

1, Buyers Please contact me within 3 days of winning my auction, Payment must be made within 7 days- Unless you have contacted me to make other arrangements-BEFORE BIDDING

2, Failure to Follow this will result in a NPB alert being filed and the item being relisted.

 3, I am not responsible for loss or damage in the post, items sent recorded (for the protection of the buyer & seller) where possible (UK only), items over £35 in value I recommend Special Delivery/Airsure.    All other items-where you have the choice of Standard Postage/Airmail- I will be happy to obtain proof of posting-AT YOUR request-which I will supply you with, should your item be damaged or have gone missing,( remember to request this at checkout, I can't do anything about it afterwards!). Remember the Post Office only pays compensation on jewellery/Valuables sent via Special Delivery/Airsure

 4, I do not give refunds on vintage/preworn garments, unless by prior arrangement or if I have grossly misrepresented the item. Please ask any questions before you bid!

5, Refunds on new goods-will only be given if the item is :- faulty or not fit for the purpose that it was sold for , refunds will not be given because you didn't read the details or you've changed your mind!

6, I can't give refunds on earrings or underwear(unless faulty)-for hygeine reasons-Sorry!

7, ALWAYS contact me BEFORE sending items back!

8, Uk buyers please NO PAYPAL PAYMENTS UNDER £5, I like to offer some items with free or reduced postage, I cannot do this for PAYPAL PAYMENTS UNDER £5, Due to fees I have to pay, if you want to pay by paypal I will have to ask you pay the basic cost for P&P  (from 48p second class +20p packaging charge) or pay by cheque/PO if you want the free postage offer honored.

9, OVERSEAS BUYERS PAYMENT VIA PAYPAL ONLY

DON'T BID IF YOU DON'T INTEND TO PAY